Privacy Policy
BRS All Plumbing and Heating Ltd (“we,” “us,” or “BRS”) is committed to respecting your privacy and protecting your personal data. This Privacy Policy explains the types of information we collect on our website (“Website”), how we use that information, and under what circumstances it may be shared with third parties. This policy applies solely to information collected through our website and does not extend to data gathered through other channels. By using our website, you agree to this Privacy Policy and our Terms and Conditions. Depending on your interaction with us, you may also be required to accept additional terms.
For any inquiries about this policy, please contact us at: Enquiries@brsbristol.com
Website Visitors
BRS collects non-personally identifying information that web browsers and servers typically make available, such as browser type, language preference, referring site, and the date and time of each visitor request. We use this information to better understand how visitors interact with our website. From time to time, aggregated non-personally-identifying information may be compiled to analyse usage trends.
We may also collect potentially personally identifying information, such as Internet Protocol (IP) addresses, for logged-in users or users leaving comments. BRS discloses these IP addresses only under the same conditions as personally identifiable information, as outlined below.
Gathering of Personally Identifiable Information
Certain interactions on the website may require visitors to provide personally identifiable information. For example, we may ask users signing up for newsletters or filling out contact forms to provide their email addresses or other relevant information. The extent of personal information collected will depend on the nature of the interaction. We only collect information necessary to fulfil the purpose of your interaction with BRS.
Lawful Basis for Processing Data
We process personal data under the following lawful bases in accordance with the UK General Data Protection Regulation (UK GDPR):
• Consent – When you provide explicit consent for communications (e.g., opting into marketing emails).
• Contractual Obligation – When processing is necessary for fulfilling a contract or providing a requested service.
• Legitimate Interest – When processing is required for our legitimate business interests, such as website performance analysis, without overriding individual rights.
• Legal Obligation – When processing is required to comply with legal obligations, such as tax and safety regulations.
Your Data Protection Rights
Under GDPR, you have the right to:
• Access, correct, or delete your personal data.
• Restrict or object to data processing.
• Withdraw consent where applicable.
• Request data portability.
To exercise your rights, contact us at Enquiries@brsbristol.com.
Security
The security of your personal information is a priority for us. While no method of transmission over the internet or method of electronic storage is entirely secure, we implement industry-standard measures to protect your data. However, please be aware that absolute security cannot be guaranteed.
Links to External Sites
Our website may contain links to third-party websites not operated by BRS. If you click on a third-party link, you will be directed to their site. We encourage you to review the privacy policies and terms of any third-party website you visit. BRS assumes no responsibility for the content, privacy policies, or practices of third-party websites.
Cookies
BRS uses cookies and similar technologies to improve user experience, store preferences, and deliver personalised content. A cookie is a small text file stored on your device by a website, which your browser sends back to the site on subsequent visits. Cookies help us analyse website usage and enhance functionality.
You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, some features of our website may not function properly without cookies. By continuing to use our website without changing your cookie settings, you consent to our use of cookies.
Privacy Policy Updates
BRS reserves the right to update this Privacy Policy at any time. We encourage you to review this page periodically for any changes. Your continued use of the website after changes to this Privacy Policy constitutes your acceptance of the updated terms.
For any privacy-related questions, please contact us at: Enquiries@brsbristol.com